400+ Needed Immediately for COVID-19 Disaster Response Customer Service



By Mike Haaren – Co-Founder, Rat Race Rebellion – April 23, 2020

Direct Interactions just informed us that they urgently need 400+ work from home agents by the end of April. “Clients are calling us needing help…for State Unemployment Offices, COVID19 testing, Disaster Response calls, and more.”

Training provided, no college required. Pays $11/hr. to start. No state hiring restrictions mentioned. “Up to 40 hrs. per week available.”

Quoted from their job listing —

Based in Seattle, Direct Interactions operates contact centers staffed by American agents. We are socially responsible in our business practices and provide work-at-home opportunities for all Americans, including people with disabilities and military spouses. There is a work at home revolution happening and we need your help.

The COVID-19 virus has disrupted traditional contact centers worldwide. Clients are turning to Direct Interactions for help. While our primary work is handling inbound calls, there will be opportunities to handle outbound dispatch and support calls, chats, emails and more. We encourage you to submit an application and get your foot in the door – opportunities for more responsibility will follow. You’ll have a chance to work with some of the kindest and most professional contact center agents in the country, and feel like you made a positive difference in people’s lives. Even if you haven’t worked in contact centers for long, we’re interested in learning more about you.

Requirements

Excellent verbal communication skills including accurate grammar and pronunciation

Ability remain calm under pressure in a fast-paced contact center environment

Ability to show empathy for the frustration and anxiety of people in need

Ability to accurately update the computer systems

Must pass a criminal background check

Legally able to work in the USA

Pay Rate

$11 per hour to start

Shifts are available 24 hours a day, 7 days a week

Up to 40 hours per week available

Technical Requirements

high-speed Internet

computer and headset with USB

Google Chrome or Internet Explorer browser

Mac may be available – it depends on which client we assign you to.  PC is much preferred however.

CLICK HERE for full details and to get started. For more jobs and ways to make extra cash, see our Daily Jobs & Gigs page. To be the first to hear about jobs like these, like our Facebook page and check your feed for our posts. May you be working from home soon!

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