<img width="1366" height="768" src="http://ratracerebellion.com/wp-content/uploads/2026/07/Scale-to-Wi-Client-Support-Featured-Opportunity.jpg" class="attachment-post-thumbnail size-post-thumbnail wp-post-image" alt="Scale to Wi Client Support Featured Opportunity" decoding="async" fetchpriority="high" data-attachment-id="122257" data-permalink="http://ratracerebellion.com/remote-client-experience-support-associate-26/scale-to-wi-client-support-featured-opportunity/" data-orig-file="http://ratracerebellion.com/wp-content/uploads/2026/07/Scale-to-Wi-Client-Support-Featured-Opportunity.jpg" data-orig-size="1366,768" data-comments-opened="0" data-image-meta="{"aperture":"0","credit":"","camera":"","caption":"","created_timestamp":"0","copyright":"","focal_length":"0","iso":"0","shutter_speed":"0","title":"","orientation":"1"}" data-image-title="Scale to Wi Client Support Featured Opportunity" data-image-description="
Scale to Wi Client Support Featured Opportunity
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Scale to Wi Client Support Featured Opportunity
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by Rat Race Rebellion July 15, 2026
About Scale to Win
Scale to Win is a fully-remote political tech company established in 2020 by leaders from major Democratic campaigns such as Biden/Harris and Bernie 2020. The company offers innovative communication tools like Scale to Win Text and the Scale to Win Dialer, empowering over 3,000 Democratic and progressive campaigns and organizations. Their client roster includes the Biden-Harris campaign, the Democratic National Committee, and MoveOn.
This is a full-time, remote position with a dynamic schedule that supports operations around Election Day. The role begins with a Sunday through Thursday schedule, transitioning to a seven-day workweek closer to Election Day.
What Your Day Will Look Like
As a Client Experience Support Associate, expect to resolve client tickets via HubSpot, develop client communication standards, and train new and existing clients. Your work will involve improving training materials and supporting Client Success Managers with various tasks, ensuring high-quality support for progressive partners.
Responsibilities & Expectations
- Resolve Tickets: Manage client inquiries using HubSpot
- Enhance Channels: Improve client response systems
- Develop Communication: Create email and canned responses
- Conduct Training: Lead client onboarding via Zoom
- Support Managers: Assist with daily tasks and projects
Relevant Experience & Skills Required
- Education Requirements: No degree required
- Tech Knowledge: Texting and dialing tools
- Problem Solving: Strong critical-thinking skills
- Software Proficiency: HubSpot, Slack, Google Drive
- Adaptability: Thrive in fast-paced environments
Compensation & Benefits
The compensation for this role is $70,000/yr..
Before You Apply: Resume Tips for this ATS
Because you are applying directly through the employer’s Applicant Tracking System, your resume needs to be optimized for their software:
- Make sure the words “Client Experience,” “Support Associate,” and “Scale to Win” appear in your past experience if applicable.
- Highlight any specific experience you have with HubSpot.
- Ensure your resume clearly states that you are looking for Full-Time work, so the recruiter knows you are aligned with the role.
HOW TO APPLY
Apply on Scale to Win, Inc Job Page
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