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Remote Customer Service Advisor Conduent
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Remote Customer Service Advisor Conduent
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by Chris Durst June 16, 2025
| As we write, this job listing is online and applications appear to be open. But jobs can fill at any time, so apply or share quickly if you’re interested! Sorry, but we have no role in the HR processes of other companies. If you encounter difficulties in the application process please contact them directly. Good luck in your hunt, and may you be working from home soon! |
Conduent, the business process outsourcing giant, has posted Remote Customer Service Advisor openings.
If you’re looking for something with benefits starting day one…
In this role, you would be handling inbound calls from customers with inquiries about their recent purchases. This will involve assisting customers with tracking numbers, order statuses, returns, and other related questions.
Applicants for this full-time position should have at least a high school diploma or GED; at least 6 months experience in customer service; high speed internet access; and the ability to accurately type at least 30 WPM.
Bonus points if you have familiarity with iOS and/or macOS, or comparable technology.
The company is hiring nationwide except for the following:
States: AK, CA, HI, MA, IL, MT, NY | Metro Areas: MN – Minneapolis, IL – Chicago, NY – New York City Metro, OR – Portland, MD – Montgomery County, WA – Seattle, CO – Denver.
The posted pay rate is $17.31 per hour + Performance Based Bonuses. Health Benefits Start Day One!
Following are excerpts from the Remote Customer Service Advisor job posting:
Are you a problem-solver who excels in handling high volume calls and helping customers to resolve issues? Join us as a Customer Service Advisor and support customers with their post-purchase needs, from tracking orders to checking order status and more. If you’re passionate about providing exceptional service and helping customers, feel heard, we want to hear from you!
What You’ll Do:
- Handle inbound calls from customers with inquiries about their recent purchases.
- Assist customers with tracking numbers, order statuses, product returns and other post-purchase needs.
- Use your problem-solving skills to find quick solutions and resolve any issues.
- Help de-escalate frustrated customers with empathy and professionalism.
- Occasionally assist with upselling or cross-selling when appropriate and necessary.
Who We’re Looking For:
- A compassionate and patient individual with excellent communication and soft skills.
- Strong problem-solving abilities and a knack for de-escalating upset customers.
- Someone who thrives in a high-volume, fast paced environment.
- Experience in customer service or call centers is a plus, but not required- training will be provided!
Why You’ll Love Working With Us:
Remote work: Enjoy the flexibility of working from home in your secured workspace.
Health Benefits: Medical, dental and vision coverage starting day one.
PTO: Accrue paid time off starting after 180 days
Bonuses: Performance-based bonus incentives to reward your hard work and success.
Requirements:
- 18 years or older
- High School Diploma or GED
- Be able to successfully pass a criminal background check
- Have at least six months experience in customer service
- Have high speed internet access, meeting the following speeds: download 10mbps+ upload 3mbps+ Ping less than 175ms (no Wi-Fi or satellite internet, you must have an ethernet connection)
- Ability to accurately type at least 30 WPM
- Have a secured workspace with a door that is only accessible to you during work hours
- Familiarity with iOS and/or macOS, or comparable technology, is preferred
- Be flexible in working hours, seven days per week including weekend days
- Reside in one of our US hiring zones
We are NOT currently hiring in the following geographies:
- States: AK, CA, HI, MA, IL, MT & NY
- Metro Areas: MS-Minneapolis, IL-Chicago, NY-New York City Metro, OR-Portland, MD- Montgomery County, WA- Seattle, CO-Denver
Compensation & Benefits
Pay Transparency Laws in some locations require disclosure of compensation and/or benefits-related information. For this position, actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. In addition to base pay, this position, based on business need, may be eligible for a bonus or incentive.
In addition, Conduent provides a variety of benefits to employees including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation and/or sick time. The estimated salary range for this role is $17.31 per hour.
HOW TO APPLY
(Friendly reminder, Rat Race Rebellion doesn’t play a role in the applications or hiring processes for jobs we’ve posted to our site. We’re a job board and blog.)
CLICK HERE for full details and to apply for this Remote Customer Service Advisor position. For more jobs like this, check our Newest Jobs & Gigs page. To be the first to hear about jobs like these, join our free Telegram channel. Good luck as you make your work from home plans a reality!
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