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REmote Enrollment Specialist Sagility

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REmote Enrollment Specialist Sagility

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by Chris Durst       Feb. 27, 2025

As we write, this job listing is online and applications appear to be open. But jobs can fill at any time, so apply or share quickly if you’re interested! Sorry, but we have no role in the HR processes of other companies. If you encounter difficulties in the application process please contact them directly. Good luck in your hunt, and may you be working from home soon!
 

Sagility, a tech company that focuses on the healthcare sector, has posted a Remote Enrollment Specialist – Care Coordinator job to their careers page.

In this non-clinical role, you’d be helping patients and other customers. You’d take calls from members, physicians, clients and others.You’d also be doing outbound calls for customer satisfaction surveys, enrollment, and other projects.

The posted pay rate is $19/hr., and the job comes with a competitive benefits package.

College degree not needed, but requirements include at least 1 year’s experience working in an office setting as a receptionist, telephone customer service representative, or in telemarketing.

No state hiring limits mentioned.

Following are excerpts from the Remote Enrollment Specialist job posting:

The Sagility Team is currently hiring a talented Care Coordinator. In this non-clinical role, you will deliver exceptional quality and service to all patients and other customers through a constant pursuit of excellence and respect for every individual.

Education:

  • High School Diploma or equivalent required

Experience:

  • Minimum 1-year experience working in an office setting as a receptionist, telephone customer service representative, or telemarketing representative required. Direct experience in a telehealth support function preferred.
  • Good communication skills via telephone with members, customers, peers and superiors
  • Experience working in a medical setting preferred.

Mandatory Skills:

  • Excellent interpersonal skills
  • Ability to understand and interpret policy provisions.
  • Ability to learn and demonstrate product knowledge
  • Accurately enter information into a computer while talking with a customer
  • Problem solving skills
  • Proficient computer skills
  • Demonstrate empathy
  • Strong member advocate: willing to go above and beyond normal responsibilities to provide the best service possible
  • Ability to assist members in navigating the healthcare system and community-based resources
  • Culturally sensitive and competent for assigned membership
  • Strong organizational skills; ability to multi-task and be nimble
  • Ability to work remotely
  • Ability to determine when to escalate issues appropriately and in a timely manner

Roles & Responsibilities:

  • Work in multiple products conducting outbound call projects to members for enrollment purposes, customer satisfaction surveys, and other outbound projects
  • May work in multiple products receiving inbound calls from members, physicians, clients and others to
  • Process requests per Sagility LLC policies and guidelines
  • Routes messages to appropriate nurses and makes pertinent notes in patient charts when necessary.
  • Ensure that notes are clear and timely
  • Use applications according to policies and guidelines to ensure quality delivery of services.
  • Maintains a mutually effective working relationship with callers, physician offices, clients, team members, supervisors, and internal customers
  • Maintains confidentiality of all patients according to HIPAA standards.
  • Collects and validates patient demographic information including insurance type and patient contact information
  • Obtains pre-certification or authorization numbers if necessary for referral
  • Regular, reliable attendance and timeliness
  • Other duties as assigned
  • Reliable high speed internet

The above statements are intended to indicate the general nature and level of work being performed by employees within this classification. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of employees assigned to this job. Employees in this job may perform other duties as assigned.

Compensation & Benefits

Salary: $19.00 hourly

Sagility Offers Competitive Benefits Including:

  • Medical
  • Dental
  • Vision
  • Life Insurance
  • Short-Term and Long-Term Disability
  • Flexible Spending Account
  • Life Assistance Program
  • 401K with employer contribution
  • PTO and Sick Time
  • Tuition Reimbursement
  • Daily Pay

HOW TO APPLY

(Friendly reminder, Rat Race Rebellion doesn’t play a role in the applications or hiring processes for jobs we’ve posted to our site. We’re a job board and blog.)

CLICK HERE for full details and to apply for this Remote Enrollment Specialist position. For more jobs like this, check our Newest Jobs & Gigs page. To be the first to hear about jobs like these, join our free Telegram channel. Good luck as you make your work from home plans a reality!