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Remote Customer Care Representative TTEC

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Remote Customer Care Representative TTEC

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by Chris Durst       July 15, 2024

As we write, this job listing is online and applications appear to be open. But jobs can fill at any time, so apply or share quickly if you’re interested! Sorry, but we have no role in the HR processes of other companies. If you encounter difficulties in the application process please contact them directly. Good luck in your hunt, and may you be working from home soon!
 

TTEC, a global customer experience technology and services company, has posted a Remote Customer Service Representative job to their careers page.

UPDATE: July 15, 2024 1:36PM ET. Well, that filled SO FAST! It looks like the company has received all the applications they need and they have removed the application form (the job post is still up). Good luck to all who applied. If you missed it, be sure to check our newest job leads for other legitimate positions!

The company is accepting applications from 40 of the United States — AK, CA, and HI are excluded, and residents of CO, FL, IL, MA, NJ, NY, WA and D.C. will be considered only based on special business need.

As a Remote Customer Service Representative with TTEC you will answer incoming communications from customers and research to provide answers that will resolve their issues.

Applicants should have at least six months of customer service experience.

The posted pay rate for this role is $16 per hour, plus performance bonus opportunities.

TTEC also offers a benefits backage that could include PTO, tuition reimbursement, health and wellness incentives.

Following are excerpts from the Remote Customer Service Representative job posting:

You’re instrumental in impacting the client, customer, and employee experience. And our customer experience team is a big reason we’re an award-winning culture and company!

Be the spark that brightens days and ignite your career with TTEC’s award-winning employment experience. As a Customer Service Representative working remotely, you’ll be a part of bringing humanity to business. #experienceTTEC

Our TTEC work from home team has 40 preferred residency states. We are currently not hiring from the following geographies: AK, CA, HI or outside of the United States.  Residents of Colorado, Florida, Illinois, Massachusetts, New Jersey, New York, Washington, and Washington, D.C. will be considered only based on special business need.

What You’ll be Doing

You’ll be using the knowledge that you bring to the role by helping others and giving them peace of mind. Whether it’s getting answers for customers quickly, consulting on health-related products with compassion or resolving their issues with a smile, you’ll be the difference between their customer experience being just average or an exceptional one.

During a Typical Day, You’ll

  • Answer incoming communications from customers
  • Conduct research to provide answers for customers to resolve their issues

What You Bring to the Role

  • Minimum six (6) months or more of customer service experience
  • High school diploma or equivalent
  • Recognize, apply, and explain your product or service knowledge
  • Computer experience

What You Can Expect

  • Supportive of your career and professional development
  • An inclusive culture and community minded organization where giving back is encouraged
  • A global team of curious lifelong learners guided by our company values
  • Base pay of $16 per hour plus performance bonus opportunities
  • And we have a healthy benefits package based on your position that could include PTO, tuition reimbursement, health and wellness incentives.

HOW TO APPLY

(Friendly reminder, Rat Race Rebellion doesn’t play a role in the applications or hiring processes for jobs we’ve posted to our site. We’re a job board and blog.)

CLICK HERE for full details and to apply for this Remote Customer Service Representative position. For more jobs like this, check our Newest Jobs & Gigs page. To be the first to hear about jobs like these, join our free Telegram channel. Good luck as you make your work from home plans a reality!