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Remote Patient Customer Service REP Labcorp
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Remote Patient Customer Service REP Labcorp
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by Chris Durst Apr. 26, 2024
| As we write, this job listing is online and applications appear to be open. But jobs can fill at any time, so apply or share quickly if you’re interested! Sorry, but we have no role in the HR processes of other companies. If you encounter difficulties in the application process please contact them directly. Good luck in your hunt, and may you be working from home soon! |
Labcorp, an American healthcare company, has posted a Remote Patient Customer Service position to their careers page.
Move fast if you’re interested — the window closes 4/29/2024!
If you’re an energetic, passionate person who enjoys delivering great customer service, this might be the role you’ve been looking for. Especially if you aren’t really a morning person — the schedule is 11am-8pm EST, so you can sleep in a bit!
The pay range is $15.25-$21/hr. As a full-time employee, you’d be eligible for benefits including medical, dental, vision, life, and more.
No state hiring restrictions are mentioned.
In addition to customer service skills, requirements include a dedicated place to work in your home, and strong attention to detail.
Here’s an excerpt from theLabcorp’s Remote Patient Customer Service job posting:
At Labcorp, you are part of a journey to accelerate life-changing healthcare breakthroughs and improve the delivery of care for all. You’ll be inspired to discover more, develop new skills and pursue career-building opportunities as we help solve some of today’s biggest health challenges around the world. Together, let’s embrace possibilities and change lives!
LabCorp’s Patient Customer Service department within the Revenue Cycle Management Division is seeking energetic, passionate customer service focused individuals who seek solutions to challenging patient billing issues. This empowered and valued employee will help deliver exemplary customer experiences through innovation and continuous improvement. If you are interested in a career where learning and engagement are valued, and the lives you touch provide you with a higher sense of purpose, then LabCorp is the place for you!
RESPONSIBILITIES
- Answer 80+ inbound calls per day from patients, doctor’s office and/or private insurance carriers.
- Initiate payment plans for patients for outstanding balances.
- Routinely utilize multiple resources to resolve patient inquiries while on the phone
- Maintain performance goals
- Ability to become proficient with processes after completing a structured training program.
KNOWLEDGE | SKILLS | ABILITIES
- Ability to work and learn in a fast-paced environment
- Attention to detail
- Perform successfully in a team environment
- Excellent organization skills
- Proficiency navigating multiple computer screens and applications
- Alpha-Numeric data entry proficiency
- Excellent communication skills
REQUIREMENTS
- High School Diploma or equivalent
REMOTE WORK:
- Dedicated work from home space
- Ability to manage time and tasks independently while maintaining productivity
- Previous medical and/or call center experience a plus.
- Technical Requirements
- Internet download speed of at least 50 megabytes per second
- No satellite internet
- Ability to connect equipment to router/modem with Ethernet cord. Equipment cannot be connected through Wi-Fi, mobile routers or mobile hotspot with ethernet port.
Why should I become a Customer Service Support Representative at Labcorp?
- Work from home opportunity!
- Quarterly variable bonus potential!
- Generous paid time off!
- Medical, Vision and Dental Insurance Options!
- Flexible Spending Accounts!
- 401k and Employee Stock Purchase plans!
- No Charge Lab Testing!
- Fitness Reimbursement Program!
- And many more incentives!
Pay Range: The starting range for this position is $15.25-$21.00
Application window closes 4/29/2024.
The shift for this position will be Monday-Friday; 11am-8pm (EST) which is 10am-7pm CST and 9am-6pm (MST).
Benefits: All job offers will be based on a candidate’s skills and prior relevant experience, applicable degrees/certifications, as well as internal equity and market data. Regular, full-time or part-time employees working 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(K), ESPP, Paid time off (PTO) or Flexible time off (FTO), Commissions, and Company bonus where applicable.
HOW TO APPLY
(Friendly reminder, Rat Race Rebellion doesn’t play a role in the applications or hiring processes for jobs we’ve posted to our site. We’re a job board and blog.)
CLICK HERE for full details and to apply. For more jobs like this, check our Newest Jobs & Gigs page. To be the first to hear about jobs like these, join our free Telegram channel. Good luck as you make your work from home plans a reality!
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