Sponsored post by Chris Durst Feb. 9, 2023
Working Solutions has an immediate need for hundreds of work from home Customer Service contractors in the US and Canada. Current opportunities include the support of TurboTax customers and support for a driver assistance program.
If you have great customer service skills, want to be able to choose your own hours, and would like to make up to $18.60-$19 per hour for your expertise, you’ll want to check out these roles:
- Customer Service Representative, Intuit TurboTax
- Pay: Up to $19 per hour
- Open to: US (except CA, NY, PA, WA)
- Bilingual (French-English) Customer Support, Response Specialist
- Pay: Up to US$18.60 per hour
- Open to: US (except CA, NY, PA, WA) or Canada
- Bilingual (Spanish-English) Customer Support, Response Specialist
- Pay: up to US$18.60 per hour
- Open to: US (except CA, NY, PA, WA) or Canada
Highly-Rated by past and present contractors
Current and past agents with the company rate their experience with 4.7 out of 5 stars on Glassdoor. Add that to feedback from RRRebels who work with Working Solutions and it appears that, overall, people are very happy with their Working Solutions contracting experience.
Their Fast, Easy Application Process
Working Solutions’ fee-free application process is designed to get you into money-making mode as quickly and effectively as possible with these five simple steps:
1. Create a candidate profile (5 minutes): Contractors interested in joining Working Solutions must fill out a short application form for the contract that they are interested in. No resume is needed to apply.
2. Take assessments (30 minutes): As part of the application process, contractors will be prompted to take an online assessment to determine if working with Working Solutions is a good fit. The assessment takes about 30 minutes to complete. Every candidate is required to complete this assessment to be considered for the contract.
3. Receive invitation to Working Solutions’ online portal, Vyne: Qualified candidates will receive an email invitation to Working Solutions’ online portal, Vyne, to complete the final steps of the application process.
4. Install and run technology scanner (2 minutes): You will be prompted to download, install and run a non-invasive scanner to verify if your technology meets Working Solutions’ requirements.
5. Complete program-specific application questions and complete interview: Answer questions specific to the client program and complete your interview.
Since you’ll be contracting from home, you will need to have certain situations and technology in place in order to ensure a smooth interface with our technology and with the customers you’ll be supporting. This includes:
- Quiet, uninterrupted environment during all working hours
- Broadband internet connection, recommended at least 10 MBPS
- Wired internet connection to be used during tech setups, while attending education classes and while working
- Windows 10 or Windows 11 operating system must be used
- Valid antivirus software installed, running and up to date
- Wired USB headset with microphone (Gaming headsets not accepted)
- Contractors must have a smart phone, Android tablet or iPad and be willing to install an authentication app related to program work.
Are these roles full-time or part-time?
YES! 😉
Since you will be setting your own hours, you could work full-time, part-time, or a mixture of both depending program availability and on your personal and/or financial needs.
Expected duration of this role?
Certain contracts are seasonal, others are long-term.
In our past Facebook Live interviews with Working Solutions, company reps were happy to report that, when seasonal contracts come to an end, they do all they can to direct their best contractors toward other programs when they are available.
Fee-Free Program-Specific Education Classes
Working Solutions works with a wide variety of clients — each with their own specific needs.
Since you, as a contractor, will be servicing their clients, Working Solutions provides fee-free education classes that will give you the information and context you need to tailor your customer service skills to a particular client and their customers.
Additionally, Working Solutions provides their contractors (you) with ongoing support as they work with their clients.
This process helps to ensure your success, the customer’s satisfaction and, ultimately, a great relationship between Working Solutions and their clients.
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