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Mutual of Omaha is Hiring work from home Dental Customer Service Reps
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by Chris Durst Nov. 1, 2023
| As we write, this job listing is online and applications appear to be open. But jobs can fill at any time, so apply or share quickly if you’re interested! Sorry, but we have no role in the HR processes of other companies. If you encounter difficulties in the application process please contact them directly. Good luck in your hunt, and may you be working from home soon! |
HURRY IF INTERESTED! Applications Close: Nov 3, 2023
Mutual of Omaha posted a work from home Dental Customer Service Representative job to their careers page.
In this role, you would “play a crucial role in our commitment to maintaining strong relationships and ensuring the continues success of our business.”
Hourly Wage: Minimum $18, Maximum $19.25, plus annual bonus opportunity.
Their benefits package includes: Medical, Pharmacy, Dental, Vision, Life Insurance, Short- and Long-Term Disability, Accidental Death & Dismemberment, 401(k), Tuition Reimbursement, and more.
No state hiring restrictions or college requirement mentioned.
Here’s what the company has posted about the job:
As a Customer Service Representative, you will pay a crucial role in our commitment to maintaining strong relationships and ensuring the continues success of our business. Your attention to detail, effective communication, and problem solving abilities will contribute directly to the overall satisfaction of our clients.
Sound like you? Then apply today and join forces with a company that can amplify your strengths and empower your career.
Classes begin 12/8/2023
MUST be able to work full time hours Monday-Friday 7:30am – 4:00pm CST during training
WHAT WE CAN OFFER YOU:
- Hourly Wage: Minimum: $18.00 Maximum: $19.25, plus annual bonus opportunity.
- 401(k) plan with a 2% company contribution and 6% company match.
- Regular associates working 40 hours a week can earn up to 15 days of vacation each year.
- Regular associates receive 9 paid holidays in 2023.
- Regular associates are provided sick leave through the use of personal time. Associates working 40 hours a week can receive up to 56 hours of personal time in 2023, prorated based on the start date.
WHAT YOU’LL DO:
- Provides sound customer service for routine inquiries, and may assist with more complex and sensitive cases as directed, or as appropriate.
- Receives, researches, analyzes and handles routine incoming inquiries utilizing appropriate systems, policies, regulations, procedures and other reference materials to effectively respond to and resolve customer issues. Elevates sensitive customer requests when necessary.
- Places outgoing calls for inquiries on questions where information is not readily available on systems following appropriate research.
- Remains abreast of Company and industry changes, federal and state legislation and regulations, as well as changes in internal processes and procedures.
- May provide service recovery, to include turning complaint/error situations into an advantage; uses every service contact as an opportunity to conserve and/or expand the business.
WHAT YOU’LL BRING:
- Proficient oral and written communication, decision-making, analytical and human relations skills, sound and independent judgment
- Basic understanding of computer systems with proficient keyboarding skills
- Good analytical and problem solving skills with ability to learn quickly and adapt to change
- Ability to multi-task, including interaction with customers while simultaneously documenting calls.
- This position will require you to provide your own high speed internet connection with 50 megabits per second is required and 150 megabits is recommended for best results.
- You promote a culture of diversity and inclusion, value different ideas and opinions, and listen courageously, remaining curious in all that you do.
- Able to work remotely with access to a high-speed internet connection and located in the United States or Puerto Rico.
VALUABLE EXPERIENCE:
- Basic product knowledge of assigned area
We value diverse experience, skills, and passion for innovation. If your experience aligns with the listed requirements, please apply!
CLICK HERE for full details and to apply. For more jobs like this, check our Newest Jobs & Gigs page. To be the first to hear about jobs like these, like our Facebook page. Good luck as you make your work from home plans a reality!
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